Refund policy

At Imperio Time, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to help.

Returns

• You may request a return within 7 days of receiving your order.

• The item must be unused, unworn, and in its original condition, including packaging and tags.

• Items showing signs of wear, damage, or alteration will not be eligible for return.

Non-Returnable Items

• Items on sale or clearance

• Items damaged due to misuse or mishandling by the customer

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to the original payment method within 5–10 business days.

Return Shipping

• Customers are responsible for return shipping costs unless the item received was defective or incorrect.